What we Do
Strategic Systems. Creative Design. Sustainable Growth.
Our Marketplace House focuses on helping business owners refine what they do, how they present it, and how they deliver it to the world.
We combine branding, operations, and marketing into a seamless ecosystem that supports growth and long-term success.
Brand Architecture
Purpose: Define your visual identity, clarify your message, and create a consistent brand experience across every platform.
Service Description:
We help you build a brand that’s not just beautiful—but believable and bankable. Through guided strategy sessions, we develop your voice, design your visuals, and align your message to attract your ideal audience.
Deliverables:
- Brand Strategy Session & Questionnaire
- Logo Design Suite (primary, secondary, watermark)
- Color Palette + Typography Guide
- Brand Voice & Messaging Sheet
- Social Media Templates (Canva or PSD)
- Brand Style Guide (PDF + Editable)
- Optional: Business Card or Stationery Design
Business Systems & Strategy
Purpose: Build the internal structures that help your business run efficiently and scale sustainably.
Service Description:
We audit, organize, and optimize how your business operates. From SOPs to strategic growth plans, this service transforms chaos into clarity by giving your team tools, workflows, and structure that increase efficiency and consistency.
Deliverables:
- Business Audit & Process Mapping Session
- Standard Operating Procedures (SOPs)
- Operational Flowcharts & Checklists
- Organizational Chart & Role Clarity Guide
- Strategic Growth Plan (3–6 months)
- Business Policy Templates (HR, operations, etc.)
- Optional: Implementation Support (ClickUp, Notion, or Google Workspace setup)
Website Design & Optimization
Purpose: Build a digital home that sells, tells your story, and scales with your business.
Service Description:
We design functional, user-focused websites that merge creativity with conversion. Whether launching your first site or revamping your online presence, we ensure it aligns with your brand strategy and client journey.
Deliverables:
- Website Strategy Session & Sitemap Planning
- Custom Website Design (5–10 pages)
- Mobile & SEO Optimization
- Copywriting Guidance or Editing
- Integrated Contact & Booking Forms
- Launch Checklist & Training Session
- Optional: E-commerce Setup or Blog Integration
Marketing & Creative Campaigns
Purpose: Drive visibility, connection, and conversion through intentional campaigns and creative storytelling.
Service Description:
We craft campaigns that don’t just look good—they work. From digital ads to social content calendars, we help you build engagement and momentum around your brand, products, or events.
Deliverables:
- Marketing Strategy & Target Audience Analysis
- Content Calendar (30/60/90-day options)
- Social Media Design Templates & Captions
- Email Marketing Setup (Mailchimp, Flowdesk, or ConvertKit)
- Ad Design (Meta, Google, or Print)
- Campaign Launch Guide & KPI Tracker
- Optional: Ongoing Social Media Management
Events & Experiences
Purpose: Create events that elevate your brand, strengthen relationships, and leave a lasting impression.
Service Description:
We combine logistics and creativity to design unforgettable experiences—whether conferences, product launches, or community events. Our team handles structure, flow, and branding, ensuring every detail is done with excellence.
Deliverables:
- Event Planning Consultation & Strategy Session
- Event Branding (Logo, Theme, Visual Identity)
- Run of Show / Program Flow Design
- Vendor Coordination Template
- Guest Experience & Registration System
- AV & Production Consultation
- Optional: On-Site Coordination or Event Management
Virtual & Creative Support
Purpose: Give your business the support it needs to grow without burnout.
Service Description:
Whether you’re a solo entrepreneur or managing a small team, we provide creative and administrative support to help you stay organized, polished, and consistent.
Deliverables:
- Virtual Assistant Support (email, scheduling, admin)
- Document & Presentation Design (Decks, Proposals, Reports)
- Template Creation for Business Operations
- Monthly Content Updates (Graphics, Announcements, Flyers)
- Process Documentation (Video SOPs & How-To Guides)
- Optional: Retainer Package for Ongoing Support
Resource Connections & Partnerships
Purpose: Provide you with access to trusted professionals who help complete your vision.
Service Description:
Through our Citadel Network, we connect you with reliable partners who specialize in photography, videography, legal, tax, marketing, and more. These vetted collaborators extend your capacity and ensure quality across every project.
Deliverables:
- Vendor & Partnership Recommendations (3–5)
- Referral Coordination & Introductions
- Project Oversight or Collaboration Briefs
- Optional: Preferred Vendor Discount Access (when available)